Refund Policy

At JBD Computer Education Institute, we strive to ensure our clients are satisfied with our services. Our refund policy is as follows:

• Refund requests must be submitted within 7 business days of service activation.
• A full refund is applicable if the service/solution has not been accessed or utilized.
• Partial refunds may be issued proportionally based on the duration of service used.
• Processing time for refunds is typically 5-10 business days.

Cancellation Policy

We understand that plans can change. You can cancel your subscription or service under the following conditions:

• Cancellations made within 24 hours of order placement are eligible for a complete reversal.
• For ongoing services, a 30-day notice is required for termination.
• To cancel, please email Whatsppapino1@gmail.com with your order details.

Service Delivery Policy

As a provider of digital educational solutions and services, our delivery is primarily electronic:

• Login credentials or service access are delivered via email within 2-4 hours of payment.
• Consultation services are delivered as per the scheduled time slots chosen by the client.
• Any physical reports or documentation will be sent via registered courier (Standard delivery: 3-5 days).

Payment Terms

Transparent and secure transactions are the core of our business relationship:

• All payments must be made in full before service activation.
• We accept UPI, Credit/Debit Cards, and Net Banking.
• Invoices are generated automatically and sent to your registered email.
• Failed transactions are resolved within 48 hours by our accounts team.